DNB regrets anti-Semitic card / News / The Foreigner

DNB regrets anti-Semitic card. Norway’s banking major apologises for routines breach. The financial institution made the move after the Israeli Embassy in Oslo had informed bank staff about the matter, according to government officials. In the press release from the Embassy, it is stated that the matter of DNB having issued “a [customer] bank card with a caricature of an anti-Semitic character [on it]” came to their attention on Monday 31st August.

anti-semitism, banking



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DNB regrets anti-Semitic card

Published on Tuesday, 1st September, 2015 at 18:20 under the news category, by Michael Sandelson   .
Last Updated on 2nd September 2015 at 07:04.

Norway’s banking major apologises for routines breach.

DNB's HQ in Bjørvika, Oslo
The customer's card has been voided, the bank says.DNB's HQ in Bjørvika, Oslo
Photo: Johan Stub/Flickr


The financial institution made the move after the Israeli Embassy in Oslo had informed bank staff about the matter, according to government officials.

In the press release from the Embassy, it is stated that the matter of DNB having issued “a [customer] bank card with a caricature of an anti-Semitic character [on it]” came to their attention on Monday 31st August.

“We’ve have been in contact with the bank, which has issued a clear apology today. We consider it very positive that the bank admits an error, and at the same time point out that this contravenes DNB Bank’s guidelines.”

Embassy personnel say they understand that DNB will be making a public statement and apology after having been in contact with the banking major’s communications department.

“The bank has been very cooperative in this matter,” Israeli Embassy Press and Communications Officer Beate Mikkelsen tells The Foreigner.

DNB's card
DNB's card
Israeli Embassy, Oslo
DNB Executive Vice President Communications Even Westerveld explains that the bank, like others, has a system allowing customers to upload pictures for their cards.

“We also have a control mechanism to see if these adhere to our guidelines. Obviously, this picture has slipped through this and should never have been printed. We have informed the customer that we have voided the card and will print a new one with a neutral picture on it.”

“We will also be checking our routines to make sure that the control measures work to ensure that this doesn’t happen again. Moreover, we have reached out to the Jewish Community in Norway with our apologies,” Mr Westerveld concludes.



Published on Tuesday, 1st September, 2015 at 18:20 under the news category, by Michael Sandelson   .
Last updated on 2nd September 2015 at 07:04.

This post has the following tags: anti-semitism, banking.





  
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