Norway Mercedes owner's Supreme Court case may alter consumer law / News / The Foreigner

The Foreigner Norway Mercedes owner's Supreme Court case may alter consumer law. A motorist’s long-running claim against an eastern Norway Mercedes car dealer for alleged refusal to carry out adequate repairs within the guarantee period could lead to a legislation change. Bror Terje Steiner bought his Mercedes from Lørenskog municipality-located Star Autoco, Akershus County in 2003. The car was three years old at the time. Current consumer law stipulates a warranty period of five years for items that are meant to last longer than two, which includes cars.

motoringnorway, rustguarantee



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Norway Mercedes owner's Supreme Court case may alter consumer law

Published on Thursday, 6th June, 2013 at 22:32 under the news category, by Shruti Chauhan.

A motorist’s long-running claim against an eastern Norway Mercedes car dealer for alleged refusal to carry out adequate repairs within the guarantee period could lead to a legislation change.



Bror Terje Steiner bought his Mercedes from Lørenskog municipality-located Star Autoco, Akershus County in 2003. The car was three years old at the time.

Current consumer law stipulates a warranty period of five years for items that are meant to last longer than two, which includes cars.

In 2005, Mr Steiner discovered corrosion had taken hold. Star Autoco replaced the tailgate and repaired rust damage on the car's four doors in June 2006. This was carried out free of charge under the guarantee still in force at that time.

The rusting then reappeared in 2009 on all four doors, but the tailgate remained without any damage.

This time, Star Autoco Lørenskog reportedly refused to repair the car gratis, however, on the basis of the five-year warranty on the car having expired.

Moreover, consumer law does not define what are classified as substandard repairs performed during the guarantee period.

The case was brought before Oslo District Court, nonetheless. Judges subsequently concluded Star Autoco could not refuse to re-repair the damage, even though the main guarantee period had expired.

Their argument was that Mr Steiner had no possibility to prove the work was substandard within the initial five-year guarantee period as rust takes time to reappear.

The case then went to the Court of Appeal, but judges there agreed with the original Oslo District Court ruling.

Star Autoco has now appealed to the Supreme Court, and judges are to decide the substandard repairs-guarantee period issue.

Bror Terje Steiner’s lawyer is appointed by motorists’ interest organisation NAF. Senior NAF advisor André Fimreite told VG that a ruling in Mr Steiner’s favour “could have consequences for several consumers and may also apply to items other than cars.”

“The decision will probably mostly apply to capital-intensive objects. The point of this matter is getting it established that one must be able to complain about work carried out under guarantee [in retrospect] if this proves to be substandard in cases where the seller wishes to repair it when an item is not in contractual condition,” concluded Mr Fimreite.



Published on Thursday, 6th June, 2013 at 22:32 under the news category, by Shruti Chauhan.

This post has the following tags: motoringnorway, rustguarantee.





  
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