Norwegian gets more Dreamliner problems / News / The Foreigner

Norwegian gets more Dreamliner problems. Hairline cracks found in the wings of Boeing 787 planes ordered by low price airline Norwegian further vex their long-distance routes. Four will be delivered to Norwegian. The cracks were discovered in 43 Dreamliners, total. Japan-based wing manufacturer Mitsubishi Heavy Industries notified of this in February. The delay from supplier Boeing is estimated to be “a few weeks”, Norway daily Aftenposten reported.

norwegianairshuttle, boeing, dreamliner, 787, long-haul, flights



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Norwegian gets more Dreamliner problems

Published on Tuesday, 11th March, 2014 at 06:48 under the news category, by Emma Åsberg and Michael Sandelson   .
Last Updated on 11th March 2014 at 07:03.

Hairline cracks found in the wings of Boeing 787 planes ordered by low price airline Norwegian further vex their long-distance routes.

Boeing 787 Dreamliner (illus. ph.)
Wing cracks are just the latest in a series of issues for Norwegian Air ShuttleBoeing 787 Dreamliner (illus. ph.)
Photo: Courtesy D. Ward/Boeing/Picasa


Four will be delivered to Norwegian. The cracks were discovered in 43 Dreamliners, total. Japan-based wing manufacturer Mitsubishi Heavy Industries notified of this in February.

The delay from supplier Boeing is estimated to be “a few weeks”, Norway daily Aftenposten reported.

Communications Director for Norwegian, Anne-Sissel Skånvik, said she cannot exclude the possibility the company may be required to replace the four planes through new agreements with other airlines for a period of time.

“We understand the issue, what must be done to correct it, and are completing inspections of potentially affected airplanes. We are addressing affected airplanes as required," a Boeing spokesperson said to The Wall Street Journal

The problem with the cracks joins the list of previous troubles with the Dreamliners, such as lithium battery problems.

CAA Norway published a report last year, which The Foreigner has seen, listing 29,000 complaints from passengers in the January-November period, among other things.

Norwegian said they were “disappointed the CAA chose to release confidential information without putting it in context.”

“29,000 is the [total] amount of feedback from travellers to Norwegian's customer service centre. Over 20 million passengers travelled with us in 2013 and the percentage of complaints is extremely low,” press spokesperson Lasse Sandaker-Nilsen also told Aftenposten.

In other problems, 275 passengers were left temporarily stranded at New York’s JFK airport following brake issues with one of Norwegian’s aircraft.

Moreover, an increase in complaints had been registered since the start of flying the Boeing 787's. Extra resources have been put in and the situation is under control, however, according to the CAA.

Scott Hamilton, an analyst with Leeham & Co remarked to Bloomberg Businessweek that Norwegian “is also in the position that its entire new, low-fare, long-haul business model is based on the 787.”

“Any disruption to its very small fleet has an out-sized effect than it would on carrier United Airlines (UA), which has a lot of long-haul airplanes to cover for a 787 issue, or even All Nippon Airways (ANA) or Japan Airlines (JAL),” he concluded.



Published on Tuesday, 11th March, 2014 at 06:48 under the news category, by Emma Åsberg and Michael Sandelson   .
Last updated on 11th March 2014 at 07:03.

This post has the following tags: norwegianairshuttle, boeing, dreamliner, 787, long-haul, flights.





  
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